Hi all, You may recall my mail describing the cheap, cheap prices on shopping.com and how I received my Sony Lithium NP-F750 battery in a fairly timely fashion. This mail is to NEGATE ALL THE GOOD FUZZIES I got from them from that one shipment. I ordered the battery charger separately from the battery.. in October. Roughly three weeks later (much too late for my taste), I received: 1. SoundBlaster Live 2. A Cambridge Soundworks Speaker System The next day I called "1-800-LOVE2SHOP".. waited for a literal 45 minutes on the phone.. to be greeted by a hang-up click at the end of the time period. Furious, I emailed their customer service explaining the matter and saying "if your customer service continues to be this bad, I'm not ordering from you again, regardless of how good your prices are." I got a mail the following day (how's that for slow service) with an RMA number for both packages and a billing number for FEDEX. No mention of my missing battery charger. I sent back the packages.. and emailed the customer service rep again asking what the hell was going on with my battery charger. Two days later she responded saying "When we receive the SoundBlaster, we will ship your package." I replied, saying "It was your company's incompetence that I haven't received my package that I ordered in OCTOBER.. and your company's incompetence that I received the friggin soundblaster and speakers.. and that I had to deal with the ensuing confusion and screwup.. and now you're telling me you won't send my package until you receive yours? Cancel the damn order." (In slightly more diplomatic words, but not much.) Today I got a mail from her, saying "we received the soundblaster. We have sent out the Sony InfoLithium NP-F750 battery." What's wrong with this picture? So now I just sent them an email explaining that I already received the damn battery and it was the charger that I was missing.. and I don't want to buy the charger from them anyway. The moral of the story is this (and spread the word!): DON'T BUY FROM SHOPPING.COM!! Thank you. Patricia -- Subcription/unsubscription/info requests: send e-mail with subject of "subscribe", "unsubscribe", or "info" toWear-Hard Mailing List Archive (searchable): http://wearables.ml.org
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